Monday, 16 June 2008

Bureaucracy

This morning I'm going to have to chase up some people at a company called Experian; what must be one of the worst-run firms in existence. They are in charge of collating people's references for BA so they can get their airside security passes issued. My pass had taken a conspicuously long time coming through, so I gave Experian a ring to find out what was happening. They said they were still waiting on a reference from someone I know at the tennis club, so I sorted it out and was actually there with the guy when he filled it out. He also showed me the email they had sent him where they offered to send a courier to pick it up.

So he left the letter behind his reception at work, and two weeks later it still hasn't been picked up. During this time, Experian hadn't bothered to call me back (not even once) to tell me that the reference still wasn't there. And they should be trying to get it sorted fast, because people's Criminal Record Checks are only accepted by BA until 10 weeks after they've been issued - so guess what, mine is running out very soon if it hasn't already. And employees have to pay to get their checks done again (30 quid). Some people at work are refusing to pay it and it's a bit of a circus to be honest.

Too much bureaucracy, way too much.

This is the first time in a while that I'm not working all late shifts. Today I'm on at 12.45, tomorrow at 9.30, then Wednesday.... 4.45. It will be interesting to say the least, though in a strange way I'm kind of looking forward to it.

On a separate note, Alex has booked our lads holiday for this year so I have something definite to look forward to in September. We're off to Tenerife for the third time, and there's a lot to live up to from the past. As I experience patches of excitement the nearer we get to September, I might pepper this blog from time to time with some of my favourite stories from holidays gone by, so there's something for everyone to look forward to.

Ok folks, more soon.

Thanks for reading.

-J

PS. Russia and Romania still doing ok in Euro 2008, come on both of you!

PPS. My hair is still dodgy. I'm having to style it in some dodgy side-parting kind of way. On my days off I may well have to get it all cut off and start again

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